• Baillargeon, N., 2008. A Short Course in Intellectual Self-Defense. Tran. Andrea Schmidt.  Seven Stories Press, (2008). ISBN: 1583227652, 9781583227657
  • Bohm, D. 1999. On Dialogue. Edited by Lee Nichol. ISBN 0-203-18037-2. [consulted July 19, 2021] Available at:<https://files.meetup.com/13700432/%5BDavid_Bohm%5D_On_Dialogue%28BookZZ.org%29.pdf
  • Bright hub, 2021. The tree dominant styles of communication: Passive, Aggressive, and Assertive. [consulted March 24,  2021]
    Available at:<https://www.brighthub.com/office/home/articles/75908/>
  • Brinthaupt, T. M., Hein, M. B., and Kramer, T. E. (2009). The self-talk scale: development, factor analysis, and validation. J. Pers. Assess. 91, 82–92. doi: 10.1080/00223890802484498
  • The Center for Nonviolent Communication (CNVC), 2021. [consulted July 21, 2021] Available at:<https://www.cnvc.org/>
  • Chapman, G. D. (1995). The five love languages: how to express heartfelt commitment to your mate. Chicago, Northfield Pub. Available at:<www.5lovelanguages.com>
    Couples Quiz available at: <https://www.5lovelanguages.com/quizzes/couples-quiz/>
  • Chłopicki, W., & Brzozowska, D. (2015). Culture's Software: Communication Styles. Cambridge Scholars Publishing.  
  • Claire Newton. The five communication styles. [consulted March 24, 2021]
    Available at:<http://www.clairenewton.co.za/my-articles/the-five-communication-styles.html>
  • Clemens, V., Hoffmann, U., König, E., Sachser, C., Brähler, E., & Fegert, J. M. (2019). Child maltreatment by nursing staff and caregivers in German institutions: A population-representative analysis. Child abuse & neglect, 95, 104046. https://doi.org/10.1016/j.chiabu.2019.104046
  • Communication Theory. Shannon and Weaver Model of Communication. [consulted March 24, 2021] Available at:<https://www.communicationtheory.org/shannon-and-weaver-model-of-communication/>
  • Communication. 2021. In Merriam-Webster.com. [consulted  July 17, 2021]
    Available at:<https://www.merriam-webster.com/dictionary/communication>
  • Fitzgerald, D. H. (2002). How different are we? : Spoken discourse in intercultural communication. ProQuest Ebook Central . Available at:<https://ebookcentral.proquest.com> 
  • Fitzpatrick, T. 2007. Word association patterns: unpacking the assumptions. International Journal of Applied Linguistics 17/3, 319-331
  • Dale Carnegie & Associates. (2017). Listen! : The Art of Effective Communication: The Art of Effective Communication: Vol. First ebook edition. G&D Media.  
  • Diversity Inclusion Citizenship Empowerment (DICE) - Training Manual, 2018.
    2018-1-FR01-KA202-048228 [consulted July 21, 2021]
    Available at: <https://eurocircle.fr/wp-content/uploads/2020/06/dice-training-manual_final-layout.pdf>
  • Hermans, H. J. M. (1996). Voicing the self: from information processing to dialogical interchange. Psychol. Bull. 119, 31–50. doi: 10.1037/0033-2909.119.1.31
  • Hofstede, G., 2001. Culture’s consequences: Comparing values, behaviors, institutions, and organizations across nations. Thousand Oaks, CA: Sage Publications.
  • Hall, E. T. (1989). Beyond culture. Anchor.  ​ 
  • Liu, Meina. "Verbal Communication Styles and Culture." Oxford Research Encyclopedia of Communication. 22 Nov. 2016. [consulted July 16, 2021] Available at:<https://oxfordre.com/communication/view/10.1093/acrefore/9780190228613.001.0001/acrefore-9780190228613-e-162.>
  • Matthew McKay, Martha Davis, & Patrick Fanning. (2018). Messages: The Communication Skills Book: Vol. Fourth edition. New Harbinger Publications. 
  • Meara, P. 1982 ‘Word Associations in a Foreign Language: A Report on the Birkbeck Vocabulary Project.’ Nottingham Linguistic Circular, 11(2): 29-37.
  • Menenti, Laura. 2006. ‘L2-L1 Word Association in Bilinguals: Direct Evidence’. Nijmegen CNS, Vol.1.
  • Merriam-Webster’s Dictionary 2021. Communication. In Merriam-Webster.com. [consulted July 23, 2021] Available at: <https://www.merriam-webster.com/dictionary/communication>
  • Merriam-Webster’s Dictionary 2021. Discipline. In Merriam-Webster.com. [consulted July 23, 2021] Available at:< https://www.merriam-webster.com/dictionary/discipline>
  • Non-Violent Commmunication, 2021. Marshall Rosenberg's NVC Quotes                                   Available at:<https://www.nonviolentcommunication.com/resources/mbr-quotes/>
  • Rosenberg, M. B. (2003). Nonviolent communication: a language of life. Encinitas, CA, PuddleDancer Press.
  • Seidman, G., 2017. Online publication.  “10 Tips for Solving Relationship Conflicts”. Posted April 17, 2017. [consulted July 21, 2021] Available at: <https://www.psychologytoday.com/us/blog/close-encounters/201704/10-tips-solving-relationship-conflicts>  
  • Theoklitou, D., Kabitsis, N., & Kabitsi, A. (2012). Physical and emotional abuse of primary school children by teachers. Child abuse & neglect, 36(1), 64–70. https://doi.org/10.1016/j.chiabu.2011.05.007
  • TransCoCon. The Four-Sides Model of Communication. [consulted March 24, 2021] Available at: <https://www.nottingham.ac.uk/helmopen/rlos/practice-learning/communities/transcultural-healthcare-practices/transcocon-germany-uk/screen07.html> 
  • YouTube Video. 2 Minute Therapy- Are you Passive, Assertive or Aggressive? Unju Chung-Canine, (2016). [consulted March 4, 2021] Available at:< https://www.youtube.com/watch?v=17JOLMd0hWs&t=30s>
  • YouTube Video. Listening: Intercultural communication. Jeff Przybylo, (2020). [consulted March 24, 2021] Available at: <https://www.youtube.com/watch?v=JM-HqRTkdA8>   
  • YouTube Video. Listening styles. Alex Lyon, (2018). [consulted March 24, 2021] Availabe at:<https://www.youtube.com/watch?v=22gzvSindTU>
  • YouTube Video. How Culture Drives Behaviours by Julien S. Bourrelle, (2015).  TEDxTrondheim. [consulted July 27, 2021]Available at: <How Culture Drives Behaviours | Julien S. Bourrelle | TEDxTrondheim>
  • YouTube Video. Cross cultural communication. Pellegrino Riccardi, (2014) TEDxBergen. [consulted July 27, 2021] Available at:<https://www.youtube.com/watch?v=YMyofREc5Jk>
  • YouTube Video. Nonviolent Communication and Self Awareness by Maria Engels, (2019).TEDxAllendale Columbia School. [consulted  July 21, 2021] Available at: <https://www.youtube.com/watch?v=cZM6ZLWm2eA >
  • YouTube Video.The 5 Love Languages Explained. (2017) Available at:<https://www.youtube.com/watch?v=doRMsjoDevY>
  • YouTube Video. Dr. Gary Chapman on The Five Love Languages. Dr. Gary Chapman, (2015).Available at:<https://www.youtube.com/watch?v=as8Zd2mhV6I>
  • YouTube. Breaking Down Communication Barriers by Angela Graves, (2020).TEDxEvansville.Available at:< Breaking Down Communication Barriers | Angela Graves | TEDxEvansville>
  • YouTube. Build don't break relationships with communication - connect the dots by Amy Scott, (2016). TEDxQueenstown.Available at: <https://www.youtube.com/watch?v=Jp9b2Hf7QWg>
  • YouTube. The argument free marriage by Fawn Weaver, (2015). TEDxPortland. Available at:<www.youtube.com/watch?v=2yXBFo46aRs>
QUICK LINKS TO THE COURSE THEMES

 < topic 6: conflict prevention and resolution

Toimisto / OFFICE 

Lintulahdenkatu 10, 7. kerros / 7th Floor
​00500 Helsinki
Suomi-Finland

Puhelin / PHONE

+358 44 773 8628 (Ma-To 9-15 | Mon-Fri 9 a.m. to 3 p.m.)

aukioloajat / Opening times

Toimistomme ovat avoinna vierailijoille. Suosittelemme kuitenkin ystävällisesti soittamaan etukäteen ja sopimaan henkilökohtaisen tapaamisen.

Our offices are open to visitors. We kindly suggest calling in advance to book an appointment and meet us in person. ​

VAT-numero / VAT-Number

​1056329-6
Familia on johtava kahden kulttuurin perheiden asiantuntija ja edunvalvoja 
​Familia is the leading expert and advocate of intercultural families
© Familia 2023