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Sources

  • Baillargeon, N., 2008. A Short Course in Intellectual Self-Defense. Tran. Andrea Schmidt.  Seven Stories Press, (2008). ISBN: 1583227652, 9781583227657
  • Bohm, D. 1999. On Dialogue. Edited by Lee Nichol. ISBN 0-203-18037-2. [consulted July 19, 2021] Available at:<https://files.meetup.com/13700432/%5BDavid_Bohm%5D_On_Dialogue%28BookZZ.org%29.pdf
  • Bright hub, 2021. The tree dominant styles of communication: Passive, Aggressive, and Assertive. [consulted March 24,  2021]
    Available at:<https://www.brighthub.com/office/home/articles/75908/>
  • Brinthaupt, T. M., Hein, M. B., and Kramer, T. E. (2009). The self-talk scale: development, factor analysis, and validation. J. Pers. Assess. 91, 82–92. doi: 10.1080/00223890802484498
  • The Center for Nonviolent Communication (CNVC), 2021. [consulted July 21, 2021] Available at:<https://www.cnvc.org/>
  • Chapman, G. D. (1995). The five love languages: how to express heartfelt commitment to your mate. Chicago, Northfield Pub. Available at:<www.5lovelanguages.com>
    Couples Quiz available at: <https://www.5lovelanguages.com/quizzes/couples-quiz/>
  • Chłopicki, W., & Brzozowska, D. (2015). Culture's Software: Communication Styles. Cambridge Scholars Publishing.  
  • Claire Newton. The five communication styles. [consulted March 24, 2021]
    Available at:<http://www.clairenewton.co.za/my-articles/the-five-communication-styles.html>
  • Clemens, V., Hoffmann, U., König, E., Sachser, C., Brähler, E., & Fegert, J. M. (2019). Child maltreatment by nursing staff and caregivers in German institutions: A population-representative analysis. Child abuse & neglect, 95, 104046. https://doi.org/10.1016/j.chiabu.2019.104046
  • Communication Theory. Shannon and Weaver Model of Communication. [consulted March 24, 2021] Available at:<https://www.communicationtheory.org/shannon-and-weaver-model-of-communication/>
  • Communication. 2021. In Merriam-Webster.com. [consulted  July 17, 2021]
    Available at:<https://www.merriam-webster.com/dictionary/communication>
  • Fitzgerald, D. H. (2002). How different are we? : Spoken discourse in intercultural communication. ProQuest Ebook Central . Available at:<https://ebookcentral.proquest.com> 
  • Fitzpatrick, T. 2007. Word association patterns: unpacking the assumptions. International Journal of Applied Linguistics 17/3, 319-331
  • Dale Carnegie & Associates. (2017). Listen! : The Art of Effective Communication: The Art of Effective Communication: Vol. First ebook edition. G&D Media.  
  • Diversity Inclusion Citizenship Empowerment (DICE) - Training Manual, 2018.
    2018-1-FR01-KA202-048228 [consulted July 21, 2021]
    Available at: <https://eurocircle.fr/wp-content/uploads/2020/06/dice-training-manual_final-layout.pdf>
  • Hermans, H. J. M. (1996). Voicing the self: from information processing to dialogical interchange. Psychol. Bull. 119, 31–50. doi: 10.1037/0033-2909.119.1.31
  • Hofstede, G., 2001. Culture’s consequences: Comparing values, behaviors, institutions, and organizations across nations. Thousand Oaks, CA: Sage Publications.
  • Hall, E. T. (1989). Beyond culture. Anchor.  ​ 
  • Liu, Meina. "Verbal Communication Styles and Culture." Oxford Research Encyclopedia of Communication. 22 Nov. 2016. [consulted July 16, 2021] Available at:<https://oxfordre.com/communication/view/10.1093/acrefore/9780190228613.001.0001/acrefore-9780190228613-e-162.>
  • Matthew McKay, Martha Davis, & Patrick Fanning. (2018). Messages: The Communication Skills Book: Vol. Fourth edition. New Harbinger Publications. 
  • Meara, P. 1982 ‘Word Associations in a Foreign Language: A Report on the Birkbeck Vocabulary Project.’ Nottingham Linguistic Circular, 11(2): 29-37.
  • Menenti, Laura. 2006. ‘L2-L1 Word Association in Bilinguals: Direct Evidence’. Nijmegen CNS, Vol.1.
  • Merriam-Webster’s Dictionary 2021. Communication. In Merriam-Webster.com. [consulted July 23, 2021] Available at: <https://www.merriam-webster.com/dictionary/communication>
  • Merriam-Webster’s Dictionary 2021. Discipline. In Merriam-Webster.com. [consulted July 23, 2021] Available at:< https://www.merriam-webster.com/dictionary/discipline>
  • Non-Violent Commmunication, 2021. Marshall Rosenberg's NVC Quotes                                   Available at:<https://www.nonviolentcommunication.com/resources/mbr-quotes/>
  • Rosenberg, M. B. (2003). Nonviolent communication: a language of life. Encinitas, CA, PuddleDancer Press.
  • Seidman, G., 2017. Online publication.  “10 Tips for Solving Relationship Conflicts”. Posted April 17, 2017. [consulted July 21, 2021] Available at: <https://www.psychologytoday.com/us/blog/close-encounters/201704/10-tips-solving-relationship-conflicts>  
  • Theoklitou, D., Kabitsis, N., & Kabitsi, A. (2012). Physical and emotional abuse of primary school children by teachers. Child abuse & neglect, 36(1), 64–70. https://doi.org/10.1016/j.chiabu.2011.05.007
  • TransCoCon. The Four-Sides Model of Communication. [consulted March 24, 2021] Available at: <https://www.nottingham.ac.uk/helmopen/rlos/practice-learning/communities/transcultural-healthcare-practices/transcocon-germany-uk/screen07.html> 
  • YouTube Video. 2 Minute Therapy- Are you Passive, Assertive or Aggressive? Unju Chung-Canine, (2016). [consulted March 4, 2021] Available at:< https://www.youtube.com/watch?v=17JOLMd0hWs&t=30s>
  • YouTube Video. Listening: Intercultural communication. Jeff Przybylo, (2020). [consulted March 24, 2021] Available at: <https://www.youtube.com/watch?v=JM-HqRTkdA8>   
  • YouTube Video. Listening styles. Alex Lyon, (2018). [consulted March 24, 2021] Availabe at:<https://www.youtube.com/watch?v=22gzvSindTU>
  • YouTube Video. How Culture Drives Behaviours by Julien S. Bourrelle, (2015).  TEDxTrondheim. [consulted July 27, 2021]Available at: <How Culture Drives Behaviours | Julien S. Bourrelle | TEDxTrondheim>
  • YouTube Video. Cross cultural communication. Pellegrino Riccardi, (2014) TEDxBergen. [consulted July 27, 2021] Available at:<https://www.youtube.com/watch?v=YMyofREc5Jk>
  • YouTube Video. Nonviolent Communication and Self Awareness by Maria Engels, (2019).TEDxAllendale Columbia School. [consulted  July 21, 2021] Available at: <https://www.youtube.com/watch?v=cZM6ZLWm2eA >
  • YouTube Video.The 5 Love Languages Explained. (2017) Available at:<https://www.youtube.com/watch?v=doRMsjoDevY>
  • YouTube Video. Dr. Gary Chapman on The Five Love Languages. Dr. Gary Chapman, (2015).Available at:<https://www.youtube.com/watch?v=as8Zd2mhV6I>
  • YouTube. Breaking Down Communication Barriers by Angela Graves, (2020).TEDxEvansville.Available at:< Breaking Down Communication Barriers | Angela Graves | TEDxEvansville>
  • YouTube. Build don't break relationships with communication - connect the dots by Amy Scott, (2016). TEDxQueenstown.Available at: <https://www.youtube.com/watch?v=Jp9b2Hf7QWg>
  • YouTube. The argument free marriage by Fawn Weaver, (2015). TEDxPortland. Available at:<www.youtube.com/watch?v=2yXBFo46aRs>

QUICK LINKS TO THE COURSE THEMES
  • Welcome to Intercultural Communication Self-Study Online Course
  • Theme 1: Communication Styles
  • Theme 2: Listening
  • Theme 3: Interpretation of Communication
  • Theme 4: Non-Violent Communication
  • Theme 5: Love Languages
  • Theme 6: Conflict Prevention and Resolution
  • ​Sources

 < topic 6: conflict prevention and resolution

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Familia on johtava kahden kulttuurin perheiden asiantuntija ja edunvalvoja 
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